Refund policy
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If it has been 5 days since your item was delivered with no response regarding any issues, I can no longer assist.
Exchanges
Returns/ Exchanges are NOT ACCEPTED.
( due to covid and the safety of myself and customers )
( due to covid and the safety of myself and customers )
Refunds
Please Note:
Unfortunately, we will not be accepting returns or refunds on gift cards as well as most orders unless granted.
Please Note:
Most refunds will NOT be accepted unless approved by me.
Also Note:
Also Note:
Any chargebacks or disputes on Ak Luxuryy WITHOUT emailing me your concerns and waiting the 24-48 hour wait time will result in your claim being investigated as well as your removal/ban from my site. Meaning, you will NO LONGER be able to purchase from Ak Luxuryy in the future.
MORE THINGS TO NOTE:
MORE THINGS TO NOTE:
Shipping is NOT included in most REFUNDS.
( unless it is verified your packages never came or Ak Luxuryy is at fault , shipping is NOT included in any other refunds.)
If you have any other questions or concerns do not hesitate to email at akluxuryy.contact@gmail.com
( unless it is verified your packages never came or Ak Luxuryy is at fault , shipping is NOT included in any other refunds.)
If you have any other questions or concerns do not hesitate to email at akluxuryy.contact@gmail.com